Car finance and loan company

Joe Martinez and David Dingle are peerless when it comes to customer service. They don't waste your time and help you to get the car/truck you want at the best possible price and deliver it to you in the shortest possible time. If they don't have it, they will find it. If you are looking for the best, look no further.

So, initially I would have rated a 4. Now, definitely a 1. I purchased my vehicle 2 months ago. I purchased the extended warranty and mx plan. I paid 1499.95 for the warranty and 750 for the mx plan. Now, I go to my ford pass app and notice my 42K points have been redeemed. I call ford pass to find out Jordan Ford used them on the 21st of July. Call Jordan Ford and was told my points were used for my warranty/mx plan. Excuse me...I paid for those, which you will see in the photos. Here I am still waiting on Jordan Ford to make this right. I had planned on using those points that were worth $210 towards the perimeter alarm so I could get my remote start activated, because I didn't realize it wasn't on the key fob. Mind you, this is an additional $600 to get done...when I just want remote start on my FOB. Anyways, they took my money/points away from me without any notice.I'm a woman, and should have known better than to trust them. I went in without my husband and feel I was definitely ripped off. Jordan Ford is by far the worst dealership to deal with. I will never recommend them to anyone. Even after reaching out to my salesman, none of this has been corrected. Do not go here unless you want to be screwed over.

This is by far one of the best experiences I have ever had purchasing a vehicle. I met salesman Steve Nichols and he went above and beyond. He knew what I was looking for and found it. He took his time and helped every step of the way. There are not enough words to describe how highly I think of him. I will always go to him and send anyone I know looking for a vehicle his way. He put my faith back into car dealerships. Thank you Steve and Jordan for helping me get my dream truck.

Was going out of town and had an issue with out truck. Search for Ford dealership and fortunately we were able to get truck in same day with Daniel. He did advise us he couldn't guarantee he would be able tk see it right away but fortunately they did and was able to go back on the road with 2 days. Service was great and would definitely recommend this location.

Me atendieron muy bien, me agrado que tienen un cotizador en linea, eso facilita mucho las cosas y lo mas importante, al menos para mi es que no hay que dejar el auto, ya que en mi caso es indispensable para mis actividades.

Pésimo servicio, para comenzar me prometieron que tendría la llave extra de mi vehículo, jamas me la dieron. Las placas me las entregaron después de 4 meses!!! Tuve que andar detrás de ellos para que me las entregaran. El gerente de ventas, Mr. Maldonado es un mentiroso, promete y promete y nada puede cumplir. De verdad la peor agencia que puede haber en Laredo.

Very nice staff. I got an amazing interest rate on a new car and they didn't give me the run around. When everybody would allows come up with excuses as to why I wasn't approved.

We love our Bronco Outerbanks! It was a long wait from the time we left our deposit in early 2021 to the time the Bronco was delivered to us this month (August 2022). With that said, TC, our salesperson was phenomenal. From the time we sent an online inquiry to the day we picked up our Bronco, TC was nothing but attentive and diligent with the production and delivery updates. Once we received the vehicle, TC made it a point to go over all the features with us. Ask me if I remember all of them…At any rate, we can’t wait to truly enjoy our very first 4-wheel vehicle. Once the weather cools down, we plan on driving it without the top.All together, we had a seamless experience at Red McCombs and this was all due to TC.

Andrew Morgan was amazing to work with from start to finish. My husband and I came in to take a look at replacing my vehicle and despite the amount of time it took, he helped us get into the GLA250 we wanted seamlessly. Not only was the vehicle perfect but Andrew as well as Mychal helped us immensely through the financing process to get us to where we wanted to be. Customer service was top notch.

Por el servicio, la confianza y amabilidad.